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Our customers are happy with the price flexibility we provide. And we would gladly create a customized proposal for you. Simply provide details on your team size, the field of operations, and the main focus of performance improvements and we will go the extra mile to create the best plan that fits your business.
Readable dialogs from calls & video meetings
Unlimited indexes, tags per conversation
Conversations scoring
Individual feedback
Agents performance dashboard
Best examples playlists
Automatic calls, chats & videoconferencing upload
Supervisor monthly goals
Triggers on critical conversations
Scheduled reports via e-mail
Custom period of conversations storage
Individual coaching prescription
Personal engagement tab
Data to CRM
Conversation Analytics + Quality Management +
Reports for Marketing
Reports for Product design
Reports for Operations
Sales support tools
Individual KPIs track
Integration with BI
The best sales reps assess employer by the tools they provide to support sales process. The best customer care employees stay at organizations with fast and transparent quality management processes. Create the best teams possible and improve your call center performance.