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Contact Center: skyrocket customer& employee experience - Call Review by AI

Improve your CX and EX already now. Watch our short webinar and start boosting them right away!

About

On average, 2-5% of all conversations in Contact Centers are reviewed for the purpose of quality control and training.

Random selection of conversations for reviews, even with the logic in it, produce a considerable data loss.

From a client-side:
❗complaints
📶 sales opportunities
✅ process/ service/ product feedback

From an employee side:
✳️ training opportunities
🆘 critical errors
❌ broken process

Have an overview of AI hand that can help uncover and fix most of those mentioned above:

🌟 reliably
🌟 in real-time
🌟cutting management overhead dramatically

Questions and feedback are welcome!

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