Menu
Fireside chat on Contact Center performance, Speech Analytics ROI and Customer Experience Boost.png

Fireside chat on Call Center performance, Speech Analytics ROI and CX boost

Now the CX approach prevails in businesses. Find out how to keep up and boost customer experience during a 30 min chat between Olena, the CEO of Ender Turing, and Christina, an organization growth expert.

WATCH THE WEBINAR

A live chat, where we uncover the essentials of customer happiness:

🔸 What metrics not only measure current performance but show the paths for improvement?
🔸 Is FCR the primary metric to influence NPS?
🔸 Is AHT outdated?
🔸 NPS, CES, and other points of reference to work on
🔸 How to make speech analytics drive results for the business?
🔸 How to build an ecosystem of processes, technology, and mindset in an organization to boost CX?

Don't forget to subscribe

Ender Turing Expert Advice from Sales and Customer Care Pros

The cookie choice is yours.
View our Privacy Policy

Cookie Settings

We use cookies to improve user experience. Choose what cookie categories you allow us to use. You can read more about our Cookie Policy by clicking on Cookie Policy below.

These cookies enable strictly necessary cookies for security, language support and verification of identity. These cookies can’t be disabled.

These cookies collect data to remember choices users make to improve and give a better user experience. Disabling can cause some parts of the site to not work properly.

These cookies help us to understand how visitors interact with our website, help us measure and analyze traffic to improve our service.

These cookies help us to better deliver marketing content and customized ads.