It is great to squeeze business insights and create better customer service and sales processes out of each and every conversation between your business representative and clients, whether it is a call, video meeting, or live chat.
There is a lot of software that promises to do it fast and accurately. But still, many companies struggle to get to the point where speech analytics software brings in the expected value.
Do you already use any sort of software that sounds like speech analytics? You’ll find interesting tips and hints on how to make more of it.
Not yet onboarded speech technologies? No worries, get to know if it is the right tool for achieving your business goals.
During 40 minutes session, you will hear:
💥 What are the varieties of speech analytics out there on the market
💥 Why do businesses struggle to get ROI on speech analytics
💥 Use cases of speech analytics implementation in Customer Care that bring in the most of the value
💥 Use cases of speech analytics implementation for business operations value
🌟 Get an answer - Is it something that will help your business, or you can pass on it without any harm
🔥 Get warned - Real cases of bad speech analytics implementations
🚀 Get ready - Prerequisites to success with speech analytics implementation