Ender Turing | AI-Powered Speech Analytics & QA for Contact Centers
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AI QA Specialist for Contact Centers

The only CX solution that improves revenue and wins customer loyalty

Ender Turing provides real-time analytics on voice and digital conversations between your employees and customers. Seize every opportunity to make informed decisions.

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lower AHT
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AI call coverage
Live Analysis
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Ender Turing
Ender Turing platform dashboard
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Ender AI: Agent Sarah improved adherence by 18% this week.
Trusted by leading companies
OTP Bank lendOn.pl Fincollect AvaFin Cream Finance
What We Offer

Supply your contact center with generative AI solutions

Ender Turing's platform empowers your business to tackle both daily challenges and strategic initiatives with a new level of effectiveness.

Discover Not-Obvious Business Insights

Obtain a clear view of evolving business trends based on deep analytics in your contact center powered by AI technology.

Automate Daily QA Routine

Cover all calls with automatic quality assurance to ensure important customer insights are not missed and to adjust agents' policy adherence.

Improve Performance

Provide continuous agent coaching to increase proficiency levels and encourage performance at the top level across your entire team.

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increase in CSAT
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lower AHT
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increase in sales
Speech Analytics

Transform every conversation into actionable intelligence

Our Speech Analytics solution extracts insights from conversations — analyzing speech, emotion, and intent to unlock the full potential of each interaction.

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Automated transcription in 24 languages in real time

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Sentiment analysis across tone, word choice, and pacing

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Call categorization with AI-powered intent detection

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Operations analytics surfaced in real-time dashboards

Explore Speech Analytics
Speech Analytics dashboard
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24 lang
Supported languages
Ender Turing specialist

Discover the power of Ender Turing platform firsthand with a personalized demo!

Our experts are eager to guide you through the incredible features and benefits that await you. Get started in minutes — no commitment required.

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Platform

Everything you need to run a world-class contact center

One unified platform to analyze, coach, and optimize every interaction at scale.

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Speech Analytics

Extract insights from every call — speech, emotion, and intent analyzed automatically in 24 languages.

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Behavior Analytics

Track behavioral patterns across interactions to surface coaching opportunities for your team.

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Quality Management

Automate QA with AI-driven scoring and feedback loops that continuously raise the bar.

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Agent Management

Personalized coaching dashboards and performance tracking based on real conversation data.

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New

AI Quality Assurance Specialist

Meet Ender — your AI QA teammate. He handles call evaluations, trend detection, and coaching recommendations autonomously, freeing your team for strategic work.

How It Works

Up and running in days, not months

Our team guides you from integration to first actionable insights — fast.

1

Connect Your Systems

Integrate with your telephony, CRM, or chat platforms through pre-built connectors and open APIs.

2

AI Analyses Every Call

Our AI processes 100% of conversations in real time — scoring quality, compliance, emotion, and KPIs.

3

Receive Actionable Insights

Dashboards surface the most important trends and risks. Coaching reaches agents automatically.

4

Continuously Improve

Track gains over time as quality scores climb and customer satisfaction trends upward.

Integrations

Integration into your ecosystem

Connect Ender Turing seamlessly with your existing tools — telephony, CRM, helpdesk, and more. Pre-built connectors get you live in days, not months.

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Telephony: Five9, VICIdial, aircall, Genesys, Cisco, Audiocodes

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CRM & Helpdesk: HubSpot, Pipedrive, Zendesk

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Omnichannel: daktela, jtel, Vozdigital

View All Integrations
Ender Turing integration ecosystem diagram
Customer Stories

Loved by 320+ contact center teams worldwide

From banks to insurance leaders — see how Ender Turing turns conversations into measurable revenue and CX impact.

+22% CSAT
★★★★★

Ender Turing helped us automate QA across 100% of calls and replaced manual sampling. Within three months we saw measurable lift in customer satisfaction and a real reduction in repeat contacts.

Head of Contact Center
OTP Bank · Banking
−14% AHT
★★★★★

The platform surfaced coaching opportunities we never had visibility into before. Sentiment analysis and intent detection completely changed how we run agent reviews — they're now data-driven by default.

VP of Customer Operations
UNIQA · Insurance
+9% Sales
★★★★★

Real-time analytics across 12 languages was a game-changer for our regional teams. Onboarding took less than two weeks and Ender's AI QA Specialist now reviews more conversations per day than our entire QA team did in a month.

QA Director
AvaFin · Fintech
FAQ

Questions, answered

Everything you need to know about deploying Ender Turing across your contact center.

How long does deployment take?
Most teams are live in 2–4 weeks. Pre-built connectors for Five9, Genesys, Cisco, VICIdial, aircall, Audiocodes and others mean you don't need a custom integration project — just credentials and a kickoff call with our onboarding team.
Which languages do you support?
24+ languages out of the box, including English, Spanish, German, French, Polish, Hungarian, Czech, Ukrainian, and more. Custom domain dictionaries are available for healthcare, finance, and insurance terminology.
How does Ender Turing handle data security and compliance?
We're SOC 2 Type II compliant, GDPR-ready, and offer EU-based hosting. PII redaction, role-based access control, and on-premises deployment options are available for regulated industries (banking, insurance, healthcare).
Do I need to replace my current telephony or CRM?
No. Ender Turing layers on top of your existing stack — telephony, CRM, helpdesk, omnichannel — and enriches it with AI insights. We integrate via APIs, SIP, or media stream.
How is pricing structured?
Pricing scales with the number of agents and conversation hours processed. We offer tiered plans for small teams (15+ agents) up to enterprise BPOs. View pricing →

Start improving your contact center today

Fill out the form and our team will prepare a personalised demo and onboard you end-to-end.

  • Price quote based on your requirements
  • Live 1-on-1 demo with an expert
  • Guided onboarding and product setup
  • Communication via chat, email, or phone

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