Powerful AI features and automation for growing teams

Powerful AI features and automation for growing sales and support teams.

$ 59 /month

Billed monthly

Book a demo

What's included

Unlimited scorecards (checklists for QM)
To-Do lists for conversation reviewers
Analytics on QM: time, tasks, scores
Supervisor / Manager / Agent dashboards
Agent dashboard: scores, trainings, feedback, quizzes
Training plans
Ender Drive for training materials
Playlists & Conversations libraries
Quiz builder
Role Based Access Control
Most accurate Voice to text
AI scoring & reviewing — 100% automatic + manual
Automatic agent feedback (Generative AI) & training recommendations

Advanced

Advanced Analytics

Business analytics and reporting for large teams

Business Analytics and reporting tool for large sales and support teams.

$ 79 /month

Billed monthly

Book a demo

Everything in GenAI Automated, plus

Advanced reporting & data export
Custom dashboards & analytics
Unlimited scorecards (checklists for QM)
To-Do lists for conversation reviewers
Analytics on QM: time, tasks, scores
Supervisor / Manager / Agent dashboards
Training plans & Ender Drive
Playlists & Conversations libraries
Quiz builder & Role Based Access Control
Most accurate Voice to text
AI scoring & reviewing (100% automatic + manual)
Automatic agent feedback (Generative AI)

Custom

Enterprise

Optimize your large-scale operations with on-premise deployment

Optimize your large-scale operations with on-premise deployment and custom integration capabilities, tailored to meet the unique needs of your business.

Custom

Tailored to your business

Talk to sales

Everything in Advanced Analytics, plus

On-premise deployment option
Custom integration capabilities
Unlimited scorecards (checklists for QM)
To-Do lists for conversation reviewers
Analytics on QM: time, tasks, scores
Supervisor / Manager / Agent dashboards
Training plans & Ender Drive
Playlists & Conversations libraries
Quiz builder & Role Based Access Control
Most accurate Voice to text
AI scoring & reviewing (100% automatic + manual)
Automatic agent feedback (Generative AI)

All plans include SOC 2 Type II, GDPR-compliant data handling, and a 30-day satisfaction guarantee. Prices in USD. EUR & GBP available on request.

✓
Start from $19/month
Manual quality scoring with checklists and dashboards. Train your team and monitor performance with ease.
⚡
AI-Powered Call Analysis
Real-time GenAI feedback and scoring. Let AI evaluate conversations and boost agent skills automatically.
📈
Advanced Insights
Behavior funnels, CRM integration & smart dashboards. See what's working, what's not — and take action.

Included everywhere

What you get on every plan, by default

Some things shouldn't depend on your tier. These are baked into Essential through Enterprise.

🛡️

SOC 2 Type II & GDPR

Independently audited security and EU-compliant data handling — same standard for a 20-seat team and a 4,000-seat bank.

🌍

Multilingual coverage

24 production languages out of the box, including all major CEE markets. New languages added every quarter.

⚡

28-day onboarding

Dedicated implementation engineers from kickoff. First auto-scored production calls within 28 days, on every paid plan.

🔄

30-day money-back

Within the first 30 days of any new contract, no-questions refund if the platform doesn't meet your needs.

Plan comparison

What's actually in each plan

Same product family across all tiers — what differs is automation depth, analytics, and enterprise support.

Feature	GenAI Automated$59 /month	Advanced Analytics$79 /month	EnterpriseCustom
Quality Management
Unlimited scorecards (checklists for QM)	✓	✓	✓
To-Do lists for conversation reviewers	✓	✓	✓
Analytics on QM: time, tasks, scores	✓	✓	✓
AI scoring & reviewing100% automatic + manual option	✓	✓	✓
Automatic agent feedback (Generative AI)	✓	✓	✓
Coaching & training
Supervisor / Manager / Agent dashboards	✓	✓	✓
Training plans	✓	✓	✓
Ender Drive for training materials	✓	✓	✓
Playlists & Conversations libraries	✓	✓	✓
Quiz builder	✓	✓	✓
Analytics & reporting
Most accurate Voice to text (transcriptions)	✓	✓	✓
Advanced reporting & data export	✕	✓	✓
Custom dashboards & analytics	✕	✓	✓
Security & deployment
Role Based Access Control (RBAC)	✓	✓	✓
On-premise deployment	✕	✕	✓
Custom integration capabilities	✕	✕	✓

ROI calculator

Estimate your monthly savings in under a minute

Based on average outcomes across our customer base. Adjust the inputs to your contact center — we'll show what's realistic vs. the cost of the GenAI Automated plan.

Tell us about your contact center

Number of agents 120

201,000+

Average calls / agent / day 42

10120

QA specialists today 4

140

Average agent fully-loaded cost $3,200 /mo

Estimated monthly savings

$42,840

Net savings after Ender Turing licence cost (GenAI Automated plan)

QA hours reclaimed

Manual scoring → 12% of original time

704h

AHT reduction value

15% lower handle time, average

$39,600

Compliance risk avoided

Fines & remediation, modeled

$7,200

Ender Turing licence (GenAI)

$59 × agents × 1 month

−$7,080

Build a custom estimate with us →

Pricing FAQ

Questions we get every week

Pricing should never be a guessing game. If your situation isn't covered below, send us the details — we'll quote within one business day.

💬

Need a custom quote?

Talk to Sales →

Both are GenAI Automated. Monthly billing at $59 = $708/year if paid month-by-month. Choosing yearly billing locks the rate at $678/year — about $30 saved per year. Same product, just a smaller bill if you commit upfront.

GenAI Automated covers the full quality-management automation: AI scoring, agent feedback, training plans, dashboards. Advanced Analytics adds the reporting layer on top — custom BI dashboards, advanced data export, API access, scheduled reports. Most teams start on GenAI and upgrade once their analytics needs outgrow the standard dashboards.

Yes. A common setup is GenAI Automated for the main retail desk plus Enterprise capabilities (on-premise, custom integrations) for a regulated arm. Talk to Sales — we'll put it on a single contract.

We don't run open self-serve trials, because most of the value comes from a real connection to your telephony. Instead, we offer a paid 30-day pilot on a small queue (typically 20–50 agents) at a 50% discount, and apply the cost as credit if you continue.

28 days from kickoff to your first auto-scored production calls is our committed timeline on GenAI Automated. Enterprise rollouts across multiple countries typically run 12–14 weeks end-to-end. Both come with dedicated implementation engineers — no extra fees.

We currently ship 24 production languages. For others, we can add them in 6–10 weeks at no additional licence cost — typically as part of an Enterprise contract. Send us a sample of conversations and we'll benchmark accuracy first.

Yes — Enterprise plans support private cloud (AWS, GCP, Azure) and full on-prem deployments. Bring-your-own-cloud pricing is the same; on-prem includes a one-time setup fee — talk to Sales for a quote based on scope.

Yearly contracts are billed upfront for 12 months. GenAI Automated runs $678/year (vs. $708 monthly equivalent — save $30) and Advanced Analytics runs $920/year (vs. $948 — save $28). Yearly contracts auto-renew unless you opt out 60 days before the end of the term.

Monthly contracts cancel with 30 days' notice. Annual contracts run for 12 months. Within the first 30 days of any new contract, we offer a no-questions refund if the platform doesn't meet your needs.

Yes. Verified non-profits and accredited educational institutions get 30% off any plan. Send us proof of status and we'll apply the discount to your next invoice.

Personalized pricing options