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Pricing

Free for small teams. Pay per seat as you grow.

See every call and meeting your team had — without listening to them. Start free with a small team, no expiry. Paid plans are priced per seat, with no limits on conversations, and you can cancel monthly.

Start free = one form → your access email → your own workspace in minutes. No demo.

No expiry on Free 30-day money-back on paid plans 4.8/5 on G2
Estimate your pricePer seat · monthly
FreeCovers up to 5 agents
Team · no limits$312 / month
Business · boards + engineers$632 / month
Start free →

Prices per seat per month in USD. Paid plans cancel monthly.

Plans

One platform, two kinds of conversation.

Short calls at volume — contact centers — and long, focused calls — sales meetings, customer success. Pick your kind; the free plan is sized for it, and the paid plans have no limits.

Start here

Free

Your first agents' calls, structured. No expiry.

$0per agent / month
  • Up to 5 agents
  • 100 calls per agent a month — 500 for five
  • Calls up to 10 minutes
  • Every conversation transcribed, summarized and auto-scored
  • Standard templates: topics, funnel stages, required lines, scorecard, automations
  • Ask EnderGPT about your conversations · dashboards · search
  • Connect your dialer or CRM, or upload · 30-day retention · email support
Contact centers

Business

Contact centers running short calls at volume — executive reporting, integrations, engineers on your rollout.

$79per agent / month
  • Everything in Team, plus
  • 5× the AI credits of Team — summaries, AutoQA, EnderGPT research, scheduled analytics
  • Executive boards and scheduled email reports
  • CRM connector and engineer-installed data connectors
  • Custom AI prompts for your own summaries and classifiers
  • PII masking, SSO, custom roles · priority support
  • Dedicated implementation engineers — connectors, your own scorecards, rollout
Regulated & large scale

Enterprise

On-premise or private cloud, custom integrations, multi-country rollouts.

Customtailored to your operation
  • Everything in Business, plus
  • On-premise or private cloud (AWS, GCP, Azure)
  • Your choice of LLM provider and models
  • Custom integrations and additional languages
  • Multi-country rollouts, typically 12–14 weeks
Early access

Ender Assist

Real-time agent assist, for calls where one wrong word costs more than the call.

$0.49per assisted call
  • Tells the agent what to say next: the answer to the objection they just heard, the line that closes.
  • Makes a new agent sound like your best one: every service, rule and medical term on screen from their first call.
  • Tells the agent every must-say line and procedure before the call ends: how to prepare for the ultrasound, the disclosure, the next step.
  • Works in the browser phone your agents already use.
  • White-glove setup: we turn your scripts into flows, connect your telephony and get your agents running.

Prices per seat per month in USD; EUR and GBP available on request; yearly billing on request. Contact centers: Team $39, Business $79 per agent. Sales and customer-success teams: Team $59, Business $89 per user. Free plan limits: contact centers 5 agents, 100 calls per agent a month, calls up to 10 minutes; sales and customer-success teams 3 users, 50 conversations a month, meetings up to 30 minutes. Free and Team are self-connected with standard templates; Business and Enterprise include implementation engineers. Ender Assist, the real-time agent assist, is $0.49 per assisted call and sold separately from these plans.

How Start free works

Your workspace in minutes. Your first scored calls today.

No demo, no sales call. Three steps, and your first week of conversations is analyzed and answerable.

  1. Tell us about your team

    One minute on the sign-up page: which kind of team, how many people, where your conversations live today.

  2. Check your inbox

    Your access email arrives with your code and the Sign Up link. Your own web address, your data only.

  3. Create your workspace and connect

    The standard templates for your case are already installed. Connect your dialer, CRM or meeting recorder, or upload recordings — the first calls come back analyzed and scored the same day.

Proof

Trusted by 50+ contact centers.

FincollectAvaFinCream FinanceUNIQAlendOn.plOTP Bank
100%of calls automatically scored versus a 3–5% manual baseline
68hrsQA hours saved per specialist per month
+19%customer satisfaction
−15%average handle time

Averages across 50+ contact-center deployments, as published on the Ender Turing Case Studies page. See customer results → · 4.8/5 on G2, checked September 2026.

Included everywhere

What every plan includes, by default.

Self-connect in minutes

Connect your CRM, dialer or meeting recorder yourself — no engineers needed to start. Every conversation flows in from then on.

Templates managed by Ender Turing

One install from the Templates Library gives you the whole set for your industry and case — topics, tags, scorecards, funnel stages, automations, charts and boards. Versioned, so you upgrade to the newest set with one click.

Every conversation analyzed, not a sample

100% of calls and meetings transcribed and scored, with every score linked to the exact moment in the recording.

Ready for procurement

SOC 2 Type II and GDPR-compliant data handling, any language, and a 30-day money-back on any new paid contract.

Plan comparison

What's actually in each plan.

Every row is a function you can open in the product today. Free runs on the standard templates; Team makes everything yours and unlimited; Business adds the reporting, integrations and controls a team that reports upward needs; Enterprise puts it on your infrastructure.

Feature gray: the name in the productFreeTeam$39 /agent · $59 /userBusiness$79 /agent · $89 /userEnterpriseCustom
Scope
Seats 5 agents · 3 usersunlimitedunlimitedunlimited
Conversations a month 100 per agent · 50 per teamunlimitedunlimitedunlimited
Maximum duration 10 min calls · 30 min meetingsno limitno limitno limit
Retention 30 daysstandardstandardcontract
Getting every conversation in
Self-connect apps — telephony, dialers, meeting recorders, helpdeskApp Marketplace ✓✓✓✓
Manual upload of call recordings and chat exportsUpload ✓✓✓✓
Calls, chats and emails in one conversation listConversations ✓✓✓✓
Speaker separation and agent attribution ✓✓✓✓
Data-source connectors set up by our engineers — recording systems, SFTP feedsConnectors ——✓✓
CRM connector — statuses and metadata flow both waysConnectors ——✓✓
REST API — read and write conversations, scores, summaries and report dataAPI access —✓✓✓
Understanding every conversation
Transcription in any language — English, Spanish, Portuguese, French, German, Arabic, Chinese, Japanese and more in production; others on request ✓✓✓✓
AI summary on every conversation ✓✓✓✓
Topics — generative AI, rules or human labelsTopics standard templatesunlimited, your ownunlimited, your ownunlimited, your own
Topic accuracy tracking and a tuning workbench with versionsTopics —✓✓✓
Phrase tags matched across every transcriptTags standard templatesunlimited, your ownunlimited, your ownunlimited, your own
Required lines with a script-adherence score per callCompliance rules standard templatesunlimited, your ownunlimited, your ownunlimited, your own
Full-text search across all transcripts, jump to the exact momentDiscovery ✓✓✓✓
Repeat-contact view — every conversation with the same customerRepetitive calls ✓✓✓✓
Auto-corrections for your brand, product and agent namesSpeech Recognition Quality —✓✓✓
PII masking in transcripts, configured per languageAnonymization ——✓✓
Quality — AutoQA
AutoQA scoring on 100% of conversations ✓✓✓✓
Scorecards — build, copy or import from ExcelScorecards standard templateunlimited, your ownunlimited, your ownunlimited, your own
AutoQA accuracy against your reviewers, with auto-improvement of point definitionsScorecard accuracy improvement · beta —✓✓✓
Human review queue, review mode and reassignmentTODO ✓✓✓✓
Agent disputes on scoresDisputes —✓✓✓
Comments, @mentions, reactions and share links on a conversation ✓✓✓✓
Reviewer leaderboard and quality-management analyticsDashboard —✓✓✓
Coaching & performance
Automatic agent feedback (generative AI) ✓✓✓✓
Personal dashboard for every agent — own scores, feedback, trainingsMy Dashboard ✓✓✓✓
Training plans, skills, quizzes, playlists and a shared file libraryTrainings · EnderDrive —✓✓✓
In-app and email notifications — comments, scores, trainings, automations, reportsNotifications ✓✓✓✓
Analytics & reporting
Dashboards — quality & performance, tags, overall — with fast filtersDashboard ✓✓✓✓
Funnels — stage conversion and drop-offFunnels standard templatesunlimited, your ownunlimited, your ownunlimited, your own
Custom charts — formulas, benchmark lines, previous-period shadowCharts —✓✓✓
Built-in CSAT and interaction-intensity analysis —✓✓✓
Executive boards — custom C-level dashboards from charts, funnels, meters and tablesC-Level Boards ——✓✓
Scheduled email reports, PDF or HTMLReporting ——✓✓
Data export — conversations with summaries to Excel, chart export —✓✓✓
Ask the AI — EnderGPT
AI credits — spent on summaries, AutoQA scoring, EnderGPT research and scheduled analytics fair useincluded5× Teamcustom
Ask questions across your conversations in plain language and get cited answersChat with EnderGPT fair use✓✓✓
Follow-up questions, projects and shared chats ✓✓✓✓
Scheduled chats — recurring AI reports per team or per agentScheduled Chats —✓✓✓
Custom AI prompts — your own summaries, classifiers and scoring instructionsGen AI Studio ——✓✓
Your choice of LLM provider and model per promptGen AI Studio ———✓
Automation — Enders (automations)
If-this-then-that rules — notify, run AutoQA, set a topic, assign a reviewer, commentEnders (automations) standard templatesunlimited, your ownunlimited, your ownunlimited, your own
Run automations on historical conversations; version historyEnders (automations) —✓✓✓
Alerts on matched conversations, in-app and by email ✓✓✓✓
Setup, templates, security & deployment
Templates Library — industry bundles of boards, charts, topics, tags, scorecards, funnels, automations and prompts; versioned, upgradableTemplates Library ✓✓✓✓
Users, agents and teams; built-in roles — admin, manager, analyst, reviewer, agent, agent leadUsers & Agents · Roles ✓✓✓✓
Custom roles and permissions ——✓✓
Single sign-on (SSO) ——✓✓
SOC 2 Type II and GDPR-compliant data handling ✓✓✓✓
Implementation engineers — connectors, your own scorecards, rollout (contact centers) · guided onboarding session (teams) ——✓✓
Private cloud (AWS, GCP, Azure) or on-premise — own speech engines, services and monitoring ———✓
Custom integrations and additional languages ———✓
Support emailemailprioritydedicated

How each function works is documented step by step in the Help Center. Beta features are labeled as such in the product.

Pricing FAQ

Questions we get every week.

How much does Ender Turing cost?

Nothing for small teams: the free plan has no expiry. Paid plans are per seat per month — contact centers $39 (Team) or $79 (Business) per agent; sales and customer-success teams $59 (Team) or $89 (Business) per user; Enterprise is custom. No limits on conversations on paid plans, cancel monthly, 30-day money-back on any new paid contract.

Which conversation intelligence tool has a free plan for small teams?

Ender Turing does — for both kinds of team. A contact center gets 5 agents and 100 calls per agent a month; a sales or customer-success team gets 3 users and 50 conversations a month. Both include templates, self-connect to your CRM, dialer or meeting recorder, and email support, with no expiry.

Is there a free plan?

Yes, and it does not expire. Contact centers get up to 5 agents and 100 calls per agent a month (500 calls for five agents), calls up to 10 minutes. Sales and customer-success teams get up to 3 users and 50 conversations a month, meetings up to 30 minutes. Both include standard templates, connect your CRM, dialer or meeting recorder, upload, 30-day retention and email support.

How do I start free?

Fill in the sign-up form — one minute: which kind of team, how many people, where your conversations live. Your access email follows with your code and the Sign Up link; you choose your workspace address, set a password and you are in. The workspace comes with the standard templates for your case; connect your dialer, CRM or meeting recorder, or upload recordings, and the first calls come back analyzed and scored the same day. No demo and no sales call are required.

Why are the two doors priced differently?

Because the work is different. Five outbound agents produce hundreds of short calls; three customer-success managers produce a few dozen long meetings that carry the deal or the account. Each free plan is sized to show the value on that kind of conversation, and paid seats are priced to it: contact centers $39 and $79 per agent, sales and customer-success teams $59 and $89 per user. Paid plans have no call, duration or seat limits.

Which plan is for a sales or customer-success team?

Team, at $59 per user per month: unlimited conversations of any length, your own topics, scorecards, funnels and automations, the AI accuracy loop, custom charts, scheduled EnderGPT reports, the full coaching workflow, data export and the REST API. Business, at $89 per user, adds executive boards, scheduled email reports, the CRM connector, custom AI prompts, SSO, priority support and a guided onboarding session. Start on Free with up to three people and move up when the team or the volume grows.

Which plan is for a contact center?

Team at $39 per agent for a small floor that has outgrown the free plan — no limits, your own scorecards, topics and automations, the AI accuracy loop, custom charts, the coaching workflow, data export and the REST API. Business at $79 per agent when you want executive boards, scheduled email reports, CRM and data connectors, PII masking and SSO, priority support, plus dedicated implementation engineers for connectors, your own scorecards and the rollout — auto-scoring itself starts from the first calls, as on every plan. Contact-center seats are priced lower than sales seats because the volume per seat is higher and the analysis per conversation is lighter.

How much does real-time agent assist cost?

Ender Assist, our real-time agent assist, is $0.49 per assisted call. It is a separate product from the analytics plans: during the call it tells the agent what to say next — the answer to the objection they just heard, every must-say line and procedure — inside the browser telephony they already use. It is in early access with a white-glove setup: we turn your scripts into flows and get your agents running. Write to us to start.

What is EnderGPT, and is it in the free plan?

EnderGPT is the AI you ask in plain language about your conversations — "what objections came up on demo calls this week", "which agents skipped the consent line" — and it answers with citations to the exact calls and moments. Chat with EnderGPT is included on every plan (fair use on Free). Team and above add scheduled chats: the same question run automatically every day, week or month, per team or per agent, delivered as a report.

How accurate is the AI scoring, and does it get better?

Typically 95%+ agreement with your own reviewers on automated scorecards — and you can see it: Ender Turing shows the accuracy of every automated scorecard point and every generative-AI topic as the share of cases where the AI agrees with your human reviewers. It gets better on its own: the accuracy-improvement workflow uses those reviews as evidence to rewrite point definitions, keeps every version and activates the one that agrees most often, without changing the business wording your reviewers read. Human work on scorecard descriptions is minimal to none; reviewers calibrate, they do not write prompts.

Which languages are supported?

Any language. Production speech recognition today covers English, Spanish, Portuguese, French, German, Polish, Ukrainian, Arabic, Chinese, Japanese and more; a language we do not run yet is added on request or connected through your own speech-recognition engine, so no team is turned away for its language. Send us a sample of conversations and we benchmark accuracy first.

Can we host on our own infrastructure?

Yes. Enterprise plans support private cloud (AWS, GCP, Azure) and full on-premise deployments. Bring-your-own-cloud pricing is the same; on-premise includes a one-time setup fee — talk to sales for a quote based on scope.

How do billing and cancellation work?

Team and Business are billed monthly per seat and cancel with 30 days' notice; yearly billing is available on request. Within the first 30 days of any new paid contract we offer a no-questions refund if the platform does not meet your needs. Prices are in USD; EUR and GBP on request.

Is there a startup program?

Yes. Early-stage companies get a discount on paid plans through the Ender Turing startup program — tell us about your company when you start free and we apply it. Verified non-profits and accredited educational institutions get 30% off any paid plan.

Security, hosting regions, sub-processors and response times are documented on the Data Security page; SOC 2 Type II examination completed.

Free for up to 5 agents or 3 users

See what your team said this week — for free.

Sign up, create your workspace, connect your calls or meetings — and analyze the week in seconds instead of listening to it. Upgrade when the team or the volume grows.