Plans and pricing

Find the right plan for your needs.

Monthly
YearlyGet 2 months free
BASICPROBUSINESSENTERPRISE
Personal growthGreat for small teamsSmall businessesLarge Enterprise-Ready
$0$0$39$33$59$49$149$124
monthmonthper User per month
3-user minimum
per User per month
billed annually
3-user minimum
per User per month
3-user minimum
per User per month
billed annually
3-user minimum
per User per monthper User per month
billed annually
Calls and Meetings to TextSpeech to Text in 24 languages: Arabic, Catalan, Chinese, Czech, Dutch, English, English Indian, Estonian, Persian (Farsi), French, German, Greek, Hindi, Italian, Japanese, Kazakh, Lithuanian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Vietnameseup to 3 hours per day
Instant Search
Notes / Comments
Basic Speech Analytics
Sentiment Analysis
Advanced Speech Analytics
Review and Scoring
Best Practices Playlists
Team Collaboration and Feedback
Agent/Sales Rep self-coaching
Conversation Topic identification
Automation on triggers
Text and Audio Anonymization
CRM Integration
Corporate Call Recording System Integration
Single Sign-On
On-Prem and private cloud deployment option
Dedicated Customer Support
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They already use our solution

Conversation Analytics

Readable dialogs from calls & video meetings
Unlimited indexes, tags per conversation
Conversations scoring
Individual feedback
Agents performance dashboard
Best examples playlists

Fast onboarding
Easy to use
Try it yourself!

Quality Management

Automatic calls, chats & videoconferencing upload
Supervisor monthly goals
Triggers on critical conversations
Scheduled reports via e-mail
Custom period of conversations storage
Individual coaching prescription
Personal engagement tab
Data to CRM

Saves time
Fast to value
Agents love it!

Sales and Customer Care Performance Intelligence

Conversation Analytics + Quality Management +
Reports for Marketing
Reports for Product design
Reports for Operations
Sales support tools
Individual KPIs track
Integration with BI

Business insights
Real-time reports
Complete control

Power up sales and customer care operations

The best sales reps assess employer by the tools they provide to support sales process. The best customer care employees stay at organizations with fast and transparent quality management processes. Create the best teams possible and improve your call center performance.

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