AI-first conversation intelligence

Every customer conversation, analyzed the moment it ends — quality, reasons, satisfaction and coaching for the whole team.

Ender Turing listens to every call, chat and meeting in any language and scores each one in seconds. Ask it anything about them the way you would ask ChatGPT — and let it act, from the agent's call to the C-level board.

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100% of conversations Any language Analyzed in seconds 4.8/5 on G2

Ender Turing dashboards: conversation volume, conversation sentiment, CSAT, conversation reasons, visitor questions, products, first call resolution, agent retention score, average handle time — Product screenshot — the reasons, questions and products behind the calls, with sentiment, CSAT, first call resolution and handle time.

Numbers we've helped customers move

What changes when every conversation is analyzed.

100%Calls automatically scored (vs. 3–5% manual baseline)Quality coverage
+19%Average lift in customer satisfactionCSAT
−15%Reduction in average handle timeAHT
68hQA hours saved per specialist per monthProductivity

Averages across our contact-center deployments — each customer's own numbers are in the case studies. Case studies →

The product

One conversation record. Three things you do with it.

Analyze

Every conversation, analyzed the moment it ends.

Transcript, summary, topics, score, satisfaction and metrics for every call, chat and meeting — in any language, seconds after it ends. Standard templates for your case are installed on sign-up, so the first dashboards fill the same day.

100% of conversations, not a sample
Reasons, questions and products behind the calls
Searchable down to the exact moment

Speech analytics →Behavior analytics →

Ender Turing conversation list for one agent: every call with its score, reactions and comments, and the Products donut

Score and coach

Quality and coaching on 100%, with the accuracy measured.

AutoQA scores every conversation on your own scorecard and shows its accuracy against your reviewers for every point. Each agent gets a personal dashboard, playlists of the calls to learn from, training plans — and a weekly coaching note written by EnderGPT.

Your scorecard, scored automatically
Accuracy measured against your reviewers
Coaching from each agent's own calls

Quality management →Agent management →

Ender Turing agent scoring table: AutoQA results per agent per criterion with the accuracy threshold

Ask, and let it act

Ask it anything — and let it act.

Chat with EnderGPT answers questions with the conversations cited; scheduled chats and reports arrive per team or per agent; automations turn a finding into an action; executive boards put quality next to volume and satisfaction — from the agent's call to the C-level decision.

Answers with citations, in plain language
Boards and reports that send themselves
If this, then that — on every conversation

The platform →Contact center operations →

EnderGPT new chat: 'Why did calls about blocked cards rise last week, and which branches drove it?' typed into the chat, with the date-range and direction filters and four suggested questions — EnderGPT — rendered from the product's chat interface, example data.

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Pick your door

Three kinds of teams, one platform — each with its own free plan.

Free for up to 5 agents

Contact centers

Banks, insurers, lenders, medical labs, retail, BPO — from five agents to thousands.

Quality on 100% of conversations, the reasons behind the volume, satisfaction without surveys, coaching from every agent's own calls, executive boards.

The platform →

Free for up to 3 users

Sales and customer-success teams

Three to fifty people on calls and meetings all week — remote, already recording.

Every demo, cold call, onboarding and check-in analyzed: what was said, promised and skipped, and coaching from the calls that worked.

Sales call coaching → Cold calling Customer success

Same free plan

AI voice agents

Teams running voice bots that need the same QA as their human agents.

Every bot conversation scored on your scorecard, the failures found before the customer reports them, the fixes measured.

AI voice agent QA →

Works with what you have

Connect the platforms you already use. Nothing is written back.

All integrations →

Trust

Built for customer-facing teams of any size — with the controls regulated industries require.

SOC 2 Type II

Examination completed; GDPR-compliant data handling on every plan.

Personal data masked

Names, numbers and identifiers masked in transcripts, per language.

Access scoped by role

Who sees which conversations — all, a team's, or their own.

Your cloud or on-premise

Private cloud (AWS, GCP, Azure) or on-premise deployment on Enterprise.

Controls, regions, retention and sub-processors: Data security →

FAQ

What teams ask before choosing Ender Turing.

What is Ender Turing?

Ender Turing is an AI-first conversation intelligence platform: it listens to every call, chat and meeting in any language, runs the analysis and QA on each conversation in seconds, answers questions about them the way ChatGPT does, learns topics and quality criteria with measured accuracy, automates the operations around a contact center or a sales and customer-success team, and puts the results on executive boards — from the agent's call to the C-level decision. Built for contact centers, AI voice agents, and small sales and customer-success teams.

The platform →

Who is it for?

Contact centers in banks, insurance, lending, medical laboratories and clinics, retail and BPO — from five agents to thousands; sales and customer-success teams of three to fifty people who live on calls and meetings; and teams running AI voice agents that need the same quality assurance as their human agents. Each has its own door on this site with its own free plan.

Is there a free plan?

Yes, and it does not expire. Contact centers: up to 5 agents, 200 calls per agent a month, calls up to 10 minutes. Sales and customer-success teams: up to 3 users, 100 conversations a month, meetings up to 30 minutes. A workspace is ready in minutes with no demo required; paid plans start at $39 per agent or $59 per user per month.

Pricing →

How is Ender Turing different from Gong, CallMiner, Verint or NICE?

Three things to compare on. Coverage and speed: Ender Turing analyzes 100% of conversations — calls, chats, emails, meetings — in seconds, in any language, with the accuracy of its topics and scorecards measured against your own reviewers. Who runs it: an operations or sales manager with templates, EnderGPT and scheduled reports — not a program team; a workspace in minutes, engineers on the rollout for contact centers on the Business plan. Price: published per seat, with a free plan that does not expire. We do not characterize the other products; ask them the same three questions.

Pricing →

Is it secure, and where does the data live?

Ender Turing has completed a SOC 2 Type II examination and handles data in a GDPR-compliant way on every plan; personal data can be masked in transcripts; roles decide who sees which conversations; Enterprise adds private cloud (AWS, GCP, Azure) or on-premise deployment. The current controls, regions and sub-processors are on the data security page.

Data security →

Security, hosting regions, sub-processors and response times are documented on the Data Security page; SOC 2 Type II examination completed.

Free plan, no expiry

Hear every conversation — starting today.

Start free and connect your calls yourself, or book a demo with your own recordings: the first dashboards fill the same day.

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