Meet Ender, the AI Quality Assurance Specialist who will join your QA team and help it shine!
Careers at Ender Turing

Meet the engineers building our Al platform

Join a small team tackling complex challenges at an industrial scale. We build conversation intelligence systems for global businesses - from fintech to retail chains.
9
Team members

Small team. Global footprint.Real production load.

We are a focused team of engineers building and maintaining a production-gradeAl platform used by companies across Europe, Latin America and the United.Our systems process large-scale voice and chat data streams to deliver speech analytics, conversation intelligence and operational insights.

About Ender Turing

Founded in 2020, Ender Turing is a product-focused Al startup building conversation intelligence solutions for global markets.

Our platform analyzes large volumes of customer communication across voice and chat channels, helping companies improve operations using Al-powered speech and text analytics.
Small team. Global footprint.

Open Positions

We hire engineers who want ownership, technical depth, and real production responsibility.

Technical Support Engineer (L2, Debug)

Remote

About Ender Turing

Founded in 2020, Ender Turing is a product-focused AI startup building conversation intelligence solutions for global markets.

We are a focused team of 9 people designing, shipping, and maintaining a production-grade AI platform used by international companies across multiple markets.

Our platform processes large-scale customer communication data across voice and chat channels, helping businesses optimize operations through AI-driven speech and text analytics.

Today, our solutions are trusted by companies such as:

  • Aventus Group financial services
  • Uniqa Insurance Group
  • USG Insurance
  • OTP Bank
  • Nova Pay
  • Dila Medical Lab
  • Fozzy Group Retail
  • Dobrobut private hospitals

We operate across Spain, Mexico, USA, Czech Republic, Poland, Germany, Estonia, Colombia and Ukraine.

Small team. Global footprint. Real clients. Real production load.

The Role

At Ender Turing we are looking for a hybrid L2 Technical Support Engineer who bridges the gap between Customer Success and Core Engineering.

You won’t just close tickets. You will deep-dive into our microservices architecture (EKS), parse logs to find needles in haystacks, and fix small bugs before they ever reach L3.

We’re looking for an engineer who leverages AI tools (LLMs) to accelerate debugging, scripting and SQL optimization, yet has the technical intuition to recognize when AI is wrong and correct it.

Your Core Requirements

  • Experience: 3+ years in Technical Support, DevOps, or Application Support.
  • Infrastructure: Comfortable in Linux/Docker environment (SSH, grep, tail -f, docker service ls).
  • Cloud & Orchestration: Familiarity with EKS (AWS Kubernetes).
  • SQL: Ability to write complex queries and optimize them.
  • API & Scripting: Experience with Postman/cURL and Python scripting.
  • Debugging: Ability to trace failed requests through multiple microservices using logs.

AI-Augmented Engineering

  • Use tools like ChatGPT, Claude or Copilot to accelerate debugging.
  • Ability to validate AI-generated code and detect logic errors or security risks.
  • Efficient use of AI tools to analyze logs while protecting sensitive data.

Key Responsibilities

  • Advanced troubleshooting of L2 support requests.
  • Identify and document bugs clearly for developers.
  • Fix small Python/SQL issues when possible.
  • Automate log parsing and repetitive support tasks using Python scripts.

What We Offer

  • A high-pace environment where technical curiosity is rewarded.
  • Work with a modern stack including Docker, EKS, Python and SQL.
  • A culture encouraging the use of modern AI tools in engineering workflows.

Join Ender Turing

We’re not looking for perfect. We’re looking for engineers who are curious, fast and motivated to solve real technical problems.

If you want ownership, real production scale, and a place where your debugging skills actually matter — we’d like to hear from you.

Please send:

  • Your GitHub profile or examples of scripts/tools you've built
  • Code samples (Python, SQL or automation)
  • One project you're genuinely proud of
  • Why startups, why now, why Ender Turing

Senior Full-Stack Developer (AI Speech Analytics)

Remote

Ender Turing is building conversation intelligence systems used in real production environments at scale. We ship fast, iterate relentlessly, and turn AI into measurable operational impact for global customers.

About Ender Turing

Founded in 2020, Ender Turing is a product-focused AI startup building conversation intelligence solutions for global markets. We are a focused team of 9 people designing, shipping, and maintaining a production-grade AI platform used by international companies across multiple markets.

Our platform processes large-scale customer communication data across voice and chat channels, helping businesses optimize operations through AI-driven speech and text analytics.

Today, our solutions are trusted by companies such as:

  • Aventus Group (financial services)
  • Uniqa Insurance Group
  • USG Insurance
  • OTP Bank
  • Nova Pay
  • Dila Medical Lab
  • Fozzy Group (retail)
  • Dobrobut (private hospitals)

We operate across Spain, Mexico, USA, Czech Republic, Poland, Germany, Estonia, Colombia and Ukraine.

Small team. Global footprint. Real clients. Real production load.

What You'll Build

  • Core platform development: FastAPI/Python backend services processing large volumes of conversations daily.
  • Real-time analytics: Vue 3/TypeScript dashboards with WebSocket streaming and data visualizations.
  • AI integration: LLM-powered features for transcription, sentiment, and summaries.
  • Scalable architecture: Docker/Kubernetes deployments, Celery task queues, OpenSearch clusters.
  • Integration pipelines: CRM and CC integrations (Zendesk, Genesys, Vicidial, and others).

You won’t just implement tickets. You’ll shape architecture, influence product decisions, and own systems end-to-end.

Your Tech Stack

  • Backend: Python 3.11+, FastAPI, SQLAlchemy, Celery, Redis, PostgreSQL
  • Frontend: Vue 3, TypeScript, Vuetify, Vite, Charting, WebSockets
  • AI/ML: LLM APIs, audio/speech processing pipelines
  • Infrastructure: Docker, Kubernetes, AWS/GCP, OpenSearch, Traefik
  • Tooling: Git, GitHub Actions, pre-commit, pytest

Non-Negotiable Requirements

  • Experience: 5+ years shipping production code.
  • AI-native workflow: you use AI coding tools daily to move faster, and you can validate outputs critically.
  • Full-stack capable: comfortable switching between Python services and Vue components.
  • Self-directed: you solve problems end-to-end without hand-holding.
  • Execution speed: you ship frequently and handle production feedback loops.

What We Offer

  • Direct impact: your code reaches production quickly.
  • High learning velocity: work with engineers who build for real scale.
  • Modern stack and pragmatic tooling.
  • Remote-first: work from anywhere with reliable internet.

Interview Process

  1. HR interview: background, motivation, expectations.
  2. Founder chat: alignment and working style.
  3. Technical screen: discuss real systems and your experience.
  4. Technical deep-dive: screen share, live coding, architecture discussion.
  5. Take-home: small feature addition (1–2 hours max).

Apply

Send your GitHub, a project you’re proud of, and a short note on why startups, why now, and why Ender Turing.

Frequently asked questions

What does “L2, Debug” mean at Ender Turing?
Is this role fully remote?
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Do I need prior Kubernetes/EKS experience?
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