Want to see what Ender Turing can do for your team?
Book a 30-minute call with one of our specialists. We'll show you the platform on real conversations, then build a written outline of what's realistic in your first 90 days.
Ender Turing is a product-focused AI startup founded in 2020. Nine engineers and operators across nine countries — Spain, Mexico, USA, Czech Republic, Poland, Germany, Estonia, Colombia, and Ukraine — building and maintaining a production-grade conversation intelligence platform used by international companies.
Ender Turing started in 2020 as a product-focused AI startup. The original wager: speech and text models had finally crossed the line where the boring parts of contact-center work — transcribing, classifying, sentiment-scoring, evaluating — could be done at the actual volume call centers run, not just on a sample.
We didn't grow by hiring fast. We grew by getting the platform into real production at real customers: OTP Bank, Uniqa Insurance Group, Aventus, USG, Nova Pay, Dila Medical Lab, Fozzy Group, Dobrobut. Each deployment forced the platform to handle another set of languages, another integration stack, another regulator.
Today we are a focused team of nine across nine countries — designing, shipping, and maintaining the AI platform end-to-end. Small team. Global footprint. Real clients. Real production load.
Founded as a product-focused AI startup building conversation intelligence for global markets — voice and chat analytics on the volume call centers actually run, not just QA samples.
Deployed at international banks, insurance groups, and consumer-finance lenders processing millions of conversations across multiple languages and regulators.
LLM-powered transcription, sentiment, summarization, and the autonomous AI QA Specialist (Ender) released. Customers move from sample-based QA to full-coverage automated scoring.
Out-of-the-box integrations with major contact-center platforms. SOC 2 Type II audit completed. Customer base spans Europe, Latin America, and the United States.
A focused team distributed across Spain, Mexico, USA, Czech Republic, Poland, Germany, Estonia, Colombia, and Ukraine. Hiring engineers, customer success, and operations to scale the next phase.
Sales has dashboards. Engineering has observability. Marketing has attribution. The teams that talk to customers every day deserve the same — not spreadsheet samples and gut feel, but the full picture, automated, in their language and on their volume.
These aren't aspirations on a wall. They're trade-offs we actually make in product reviews and customer conversations every week.
Team leads and QA specialists are our primary users. If a feature looks great in a slide deck but doesn't help on a Monday morning, it doesn't ship.
Every score we produce comes with receipts: the playback timestamp, the matched criterion, and the model's reasoning. No black boxes for the people whose decisions depend on us.
We were built in Europe, for Europe. Hungarian and Bulgarian get the same model attention as English. Every release is benchmarked across all 24 supported languages, not retrofitted later.
Time-to-first-value is the metric we obsess over. Most customers see their first auto-scored calls within 28 days of kickoff. Long rollouts kill momentum and lose budgets.
When we publish results, we publish methodology. Every customer story comes with the baseline, the measurement window, and the per-market breakdown — available on request.
Roughly 70% of our roadmap comes from customer conversations, not internal hypotheses. We hold quarterly roadmap reviews open to any customer who wants to push back.
We deliberately stay small. Every engineer ships to production, talks to customers, and owns systems end-to-end — no specialists hidden three layers deep, no work-in-progress that nobody can name.
Core platform services: FastAPI/Python backends processing large volumes of conversations daily. SQLAlchemy, Celery, Redis, PostgreSQL. Microservices on AWS EKS, OpenSearch clusters for analytics.
Real-time analytics dashboards: Vue 3, TypeScript, Vuetify, Vite. WebSocket streaming, charting, data visualization. Engineers who switch comfortably between Python services and Vue components.
LLM-powered transcription, sentiment, summarization. Audio and speech processing pipelines. Multilingual NLU, conversation classification, and the runtime powering Ender — our autonomous AI QA Specialist.
The bridge between customers and product. Onboarding, account management, business analysis. We monitor usage, surface insights, and feed customer reality back into engineering and roadmap decisions.
Lead pilot projects from kickoff to ROI. Coordinate technical integrations with client IT teams (Zendesk, Genesys, Vicidial, Jtel, Aircall). Translate business needs into clear technical requirements.
L1 first-response and L2 deep-dive technical support, debugging across microservices using logs and traces. Plus the back-office operations keeping invoices, contracts, and documentation flow running smoothly.
No headquarters, no required hub. The team works from where they live — async-first, with regular syncs when needed. Customers span Europe, Latin America, and the United States, and our timezones are intentionally chosen to cover all three.
Distributed remote presence covering Western Europe and customer time zones across Spain & Portugal.
Latin American customer coverage and Spanish-language operations support across CST/CDT business hours.
North American GTM and customer success coverage. Direct line at (920) 671-8673.
Engineering presence in Central Europe — building and maintaining production microservices.
Engineering hub in Central and Eastern Europe — full-stack and platform work.
DACH-region presence supporting customer relationships and German-speaking enterprise accounts.
Baltic-region engineering presence working on platform reliability and integrations.
South American presence — Spanish-language coverage and timezone overlap with US East Coast.
Strong engineering presence — backend, full-stack, and AI/ML work on the production platform.
Funded by European-focused VCs and strategic partners who understand contact-center economics first-hand.
"We didn't start Ender Turing to build the most impressive AI demo. We started it because the QA team I worked with for years deserved better tools, and nobody was building them. Six years in, that's still the only thing that matters to us."
Remote-first, distributed across Europe, with hubs in Vilnius, Warsaw, and Budapest. We hire senior, pay competitively, and protect deep work.
Book a 30-minute call with one of our specialists. We'll show you the platform on real conversations, then build a written outline of what's realistic in your first 90 days.