You see the calendar, not the conversation.
Thirty calls a week per person, recorded somewhere, read by no one but the person who was on them.
Your reps and CSMs are on calls all day — discovery, demos, onboarding, renewals — and you see a calendar, not what was said. Ender Turing reads every conversation and shows you the week: which stage each one reached, what was promised, who needs coaching. Free for up to 3 people.
Example week—illustrative numbers, not customer data.
The notetaker writes a summary for the person who was in the meeting. Nobody reads across the team. So the manager finds out in the pipeline review, the renewal call, or the churn email.
Thirty calls a week per person, recorded somewhere, read by no one but the person who was on them.
Which questions were asked, whether a next step was agreed, how objections were handled — you hear about it when the deal slips.
Three CSMs, three ways to onboard. Steps skipped, promises made, risks mentioned once and never written down.
Feedback comes from memory and from the two calls you had time to join, not from the twenty that decided the month.
Every new hire, client or campaign adds calls you cannot hear — and the only way to keep quality up is to hire another manager.
Ender Turing takes the recordings your team already makes and reads them for you — the same stages and required points across every person and every customer.
A summary per meeting, for the person who was in it.
Discovery, demo, onboarding, renewal — each read against the stages and required points you set, filterable by person, customer and outcome. See conversations ↗
Joining two calls a week to know what's going on.
Start from the finding — the demo without a next step, the onboarding that skipped a step — and open the recording only there.
Coaching from memory.
Put the discovery calls that turned into demos next to the ones that didn't — same rep, same week — and coach the difference from the exact transcript moment. See Topics ↗
Onboarding quality that depends on the CSM.
Required points covered, promises captured, open risks visible — for every customer, whoever ran the session. See required-point checks ↗
Growing the team means another manager.
The board scales with the calls; your attention goes where the numbers point. Quality follows, as a result instead of a project.
You define the stages and the required points per conversation type. Ender Turing does the reading.
The documented Fireflies app imports completed meetings. Fathom and other recorders supply recordings through an available app, API, SFTP or upload path.
GoHighLevel connects read-only with the Ender Turing browser extension capturing both sides; Genesys, Five9 and other platforms through documented connectors — so the calls that book the meetings sit next to the meetings.
Start from a template — discovery call, demo, onboarding session, renewal — and adjust the stages and required points to how your team actually sells and onboards.
After the call: Ender Turing reads conversations once they end. It is not a notetaker, a dialer or a CRM, and it does not replace any of them.
Sales and customer-success teams don't run on QA scores. They run on pipeline that moves and customers that reach value. This is what the board shows every Monday.
Next step agreed, questions asked, objections handled: per rep, per week, with the call that proves it.
Steps covered and promises captured for each new customer, whoever ran the session — so the first weeks look the same for every account.
The coaching queue is built from the calls that converted and the ones that didn't. Fifteen minutes with the transcript replaces an afternoon of recordings.
New people inherit the same stages and required points on day one; the manager's view grows with the calls.
100 conversations a month, meetings up to 30 minutes, standard templates, meeting-recorder import and upload. When the team or the volume grows, Team is $59 per user with no limits.
Not the fit if you want a notetaker for yourself: this is the manager's view across the team.
By reading every onboarding and check-in call against the same required points — steps covered, promises made, risks mentioned — instead of relying on each CSM's notes. Ender Turing scores each conversation, flags the ones where a required point was missed or a risk was raised, and links the score to the exact moment in the recording, so the manager sees the accounts that need attention this week without listening to the calls.
For a team of 3–50 that already records with Fireflies, Fathom or a dialer, Ender Turing reads those recordings for the manager — discovery, demo and renewal calls against your stages and required points, coaching from the calls that converted — at $59 per user, with a free plan for up to 3 users. No annual contract, no forecasting suite you won't use.
No. Keep recording the way you do. The documented Fireflies app imports completed meetings into Ender Turing; Fathom and other meeting recorders can supply recordings through an available app, API, SFTP or upload path; phone calls arrive from GoHighLevel, Genesys, Five9 or any platform that hands over recordings.
Every conversation of the team, transcribed and read: which stage it reached, which required points were covered, what was promised, and a score linked to the exact moment in the recording. Filter by person, customer, topic or outcome instead of opening recordings one by one.
A notetaker summarises one meeting for the person who was in it. Ender Turing reads all of them for the manager: the same stages and required points across every rep and every customer, the calls that converted next to the ones that didn't, and coaching from the difference.
Yes, and it does not expire: up to 3 users and 100 conversations a month, meetings up to 30 minutes, with standard templates, meeting-recorder import, upload, 30-day retention and email support. No card. Team is $59 per user per month with no limits; Business is $89 per user with analytics, CRM and API access, dashboards and a guided onboarding session.
24 production languages out of the box, including all major CEE markets. SOC 2 Type II and GDPR-compliant data handling on every plan; Enterprise adds private cloud and on-premise deployment.
Occasional analysis on conversation intelligence for contact centers and sales and customer-success teams — what moves pipeline, coaching, and time to value. No generic news.
Connect the recordings you already make, pick a template, and read Monday's board instead of Friday's recordings. Free for up to 3 people; upgrade when the team grows.