Ender Turing and Jtel have recently announced their partnership, aimed at delivering exceptional performance and quality management solutions through AI speech analysis for contact centers.
Jtel is a leading provider of communication solutions that help businesses improve their customer engagement and experience. The company offers a range of services including cloud-based contact center solutions, unified messaging, and automated voice services. Under the partnership, Jtel will serve as a reseller and partner for Ender Turing in the EU, with a particular focus on the German-speaking market. This means that Jtel will offer Ender Turing's innovative solutions to all interested parties, regardless of whether they currently use a Jtel solution or not. The partnership between Ender Turing and Jtel represents a significant step forward in the field of performance and quality management for contact centers. By leveraging the power of AI speech analysis, these two companies are poised to help businesses achieve greater success and better outcomes in their customer service operations.