Your criteria on every call
Scorecards carry your quality criteria; AutoQA answers them on 100% of calls, with the accuracy of each point against your reviewers shown and improved from their reviews.
Today, calls your team makes through a supported telephony platform reach Ender Turing through that platform's app, connector, the API or upload, whatever CRM you run. The native Pipedrive connection — capturing Pipedrive's caller directly and writing the summary, score and topics back onto the person and the deal — is available for early tests with selected teams.
Calls made through Aircall, RingCentral, Dialpad or another supported platform are captured in stereo by the extension or through the platform's app; recordings Pipedrive stores can be handed over through the API or upload. Apps ↗
Pipedrive's caller captured directly, and the summary, score and topics written back to the person and the deal. Write us if you need this; early-access teams shape it and get it first. Write us ↗
Today, calls your team makes through a supported telephony platform reach Ender Turing through that platform's app, connector, the API or upload, whatever CRM you run. The native Pipedrive connection — capturing Pipedrive's caller directly and writing the summary, score and topics back onto the person and the deal — is available for early tests with selected teams. Write us if you need this; early-access teams shape it and get it first.
Pipedrive knows a call happened and how long it lasted. Ender Turing knows what happened inside it — on every call, not a sample, in any language.
Scorecards carry your quality criteria; AutoQA answers them on 100% of calls, with the accuracy of each point against your reviewers shown and improved from their reviews.
Topics classify each call by what happened and which stage it reached; Funnels show the drop-off; Compliance rules score the lines that must be said, 0–100% per call.
Chat with EnderGPT answers "what stopped us this week?" with citations to the exact calls; Scheduled chats send the same question every Monday, per team or per agent.
Enders (automations) turn a finding into an action: a call reaches a decision-maker → notify the manager; a required line is missing → add the call to a reviewer's queue. In-app and by email.
Pin the calls that converted into Playlists, assign them with Training plans, and let each agent see their own scores and feedback on My Dashboard.
The Dashboard filters by team, campaign and agent; C-Level Boards put quality next to volume for the executive; Roles decide who sees which team.
Post-call analysis: Ender Turing works after each call ends. It is not a dialer, a CRM or a replacement for Pipedrive, and it does not write to your Pipedrive data. Guides: API access ↗ · Upload ↗
A native Pipedrive connection — the caller captured directly, summaries and scores written back to the person and the deal — is available for early tests with selected teams; write us on this page if you need it. Today, calls made through a supported telephony platform reach Ender Turing regardless of the CRM, and the REST API delivers summaries and scores to any system.
Yes, through the documented paths: the extension captures calls made in Aircall, RingCentral, Dialpad and other supported platforms in stereo, and stored recordings can be handed over through the API or upload; every call is then transcribed, summarized and scored.
Yes, with no expiry: up to 5 agents, 200 calls per agent a month, calls up to 10 minutes, with the standard templates. Team is $39 per agent per month with no limits; Business adds executive boards, scheduled reports, connectors and implementation engineers.
Ender Turing has completed a SOC 2 Type II examination and handles data in a GDPR-compliant way on every plan; Enterprise adds private cloud or on-premise deployment. It works in any language — English, Spanish, Portuguese, French, German, Arabic, Chinese, Japanese and more in production; any other is added on request or connected through your own speech-recognition engine.
Security, hosting regions, sub-processors and response times are documented on the Data Security page; SOC 2 Type II examination completed.
Early-access teams shape the connection and get it first; meanwhile your calls reach Ender Turing through the platform they are recorded on.