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#1 blog for Customer service and sales teams

We share expertise, use cases of our customers, and case studies of our partners on building, using, implementing conversation analytics, and getting industry top business results with it.

We share expertise, use cases of our customers, and case studies of our partners on building, using, implementing conversation analytics, and getting industry top business results with it.

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Does hybrid work really work?

In this article, we talk about the pandemic and its product - hybrid work. Find out how to make it effective and beneficial for both employee and employer.

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Ender Turing for Baltic languages: Estonian, Latvian, & Lithuanian speech-to-text solution

Automatic iterative pseudo labeling to create the most accurate and fastest Estonian, Latvian, and Lithuanian speech-to-text solution by Ender Turing.

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How to make the most out of each conversation with Speech Analytics in 2022

All you need to know about speech analytics in 2022 with the most relevant use cases squeezed into 40 minutes webinar.

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How do you coach effectively in sales?

Sales coaching without AI Speech Analytics is a waste of time, and money and demotivates reps because of poor results.

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Ideal Customer Profile & Unique Selling Proposition as the basis of marketing success

Why to bother with ICP & USP, what it look like for Ender Turing - lookup.

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What is AI Speech Analytics in 2022?

Areas of speech analytics application and named software to use for different business tasks.

AI root cause analysis with Conversation Analytics in Call Center - 7 easy steps

Easy steps to tackle difficult tasks incredibly fast and light on costs.

How to improve sales with speech analytics software

Non-obvious benefits of speech analytics and how it can improve sales performance

The future of call centers in 2022

A call center is the voice of the company, but what will it be like this year?

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